I was very shocked when I checked in and entered the room, as the bed sheet was not new, not neatly arranged, and wrinkled. I immediately asked the receptionist, but they were not very helpful and showed no empathy toward my complaint. They just informed me that the housekeeping staff had already left for the day. When I asked to change rooms, they told me they didn't know if other rooms were in the same condition, as housekeeping was no longer available. They also mentioned that the iron was broken. Is this the standard at your hotel, to provide a new guest with a room that has wrinkled bed sheets?
Artistry Chef
商務出差
特大床房
入住於2025年04月
4.2
很好
評價於:2025年04月30日
Room looks good. Location also is good. Hotel looks good. But cleanness need to be much improved. There is lipas in the room. Bed makes me itchy. I think there is bed bugs
Nhrsli
家庭出遊
特大床房
入住於2025年02月
5.0
超讚
評價於:2025年02月09日
Bilik ok with basic amenities..receiptionist lelaki n perempuan 2 2 mesra n helpful 🥰 parking ada 2 je ,boleh park kt public parking berbayar..Loc ok tgh pekan senang cari makan..
Jajaazmi
夫妻/情侶出遊
豪華特大床房
入住於2024年12月
4.7
很棒
評價於:2024年12月15日
Greeted with warm welcome from receptionist, he provided useful Muar navigation (etc tourist places, food to try) since this is my first time here. Location was okay, we didn’t want to stay place that’s too crowded and we’re able to go dinner by walking. Bed was very comfy, room quite big and I really enjoyed it However, I did select “Quiet room” when I booked the hotel. But they allocated us room near the lift, what’s worse is there was an event (company dinner) happening upstairs. It was quite loud (karaoke sesh) and it was ended quite late around 12am-1am. Another thing was the hotel did not provide tissue and towel quite thin.
Overall, we’re satisfied with the service and will definitely suggest this hotel to my family next time.
訪客用戶
其他 標準大床房
入住於2025年04月
3.7
評價於:2025年04月13日
不好在於,沒有停車位。中罰款3次
No good is no car park , Fined 3 items 🤨
I was very shocked when I checked in and entered the room, as the bed sheet was not new, not neatly arranged, and wrinkled. I immediately asked the receptionist, but they were not very helpful and showed no empathy toward my complaint. They just informed me that the housekeeping staff had already left for the day. When I asked to change rooms, they told me they didn't know if other rooms were in the same condition, as housekeeping was no longer available. They also mentioned that the iron was broken. Is this the standard at your hotel, to provide a new guest with a room that has wrinkled bed sheets?
Artistry Chef
商務出差 特大床房
入住於2025年04月
4.2
很好
評價於:2025年04月30日
Room looks good. Location also is good. Hotel looks good. But cleanness need to be much improved. There is lipas in the room. Bed makes me itchy. I think there is bed bugs
Nhrsli
家庭出遊 特大床房
入住於2025年02月
5.0
超讚
評價於:2025年02月09日
Bilik ok with basic amenities..receiptionist lelaki n perempuan 2 2 mesra n helpful 🥰 parking ada 2 je ,boleh park kt public parking berbayar..Loc ok tgh pekan senang cari makan..
Jajaazmi
夫妻/情侶出遊 豪華特大床房
入住於2024年12月
4.7
很棒
評價於:2024年12月15日
Greeted with warm welcome from receptionist, he provided useful Muar navigation (etc tourist places, food to try) since this is my first time here. Location was okay, we didn’t want to stay place that’s too crowded and we’re able to go dinner by walking. Bed was very comfy, room quite big and I really enjoyed it However, I did select “Quiet room” when I booked the hotel. But they allocated us room near the lift, what’s worse is there was an event (company dinner) happening upstairs. It was quite loud (karaoke sesh) and it was ended quite late around 12am-1am. Another thing was the hotel did not provide tissue and towel quite thin.
Overall, we’re satisfied with the service and will definitely suggest this hotel to my family next time.
麻坡 RM 酒店
(RM Hotel Muar)附近飯店推薦
常見問題
麻坡 RM 酒店的入住和退房時間是什麼?
入住時間:14:00以後 退房時間:12:00以前
麻坡 RM 酒店是否提供早餐?
飯店提供早餐。
麻坡 RM 酒店提供哪些設施及服務?
停車場,24小時服務
麻坡 RM 酒店附近有什麼熱門景點?
麻坡南海飛來觀音菩薩(約0.2公里),Muar Cultural Walk(約0.2公里),Tanjung Agas . Muar(約0.8公里)
訪客用戶
其他
標準大床房
入住於2025年04月
PN88LL
獨自出遊
行政雙床房
入住於2024年07月
訪客用戶
家庭出遊
豪華特大床房
入住於2025年04月
訪客用戶
商務出差
豪華雙床房
入住於2025年04月
Silver Xueyan
家庭出遊
豪華家庭房
入住於2024年09月
訪客用戶
商務出差
豪華特大床房
入住於2023年12月
匿名用戶
夫妻/情侶出遊
豪華特大床房
入住於2025年02月
Artistry Chef
商務出差
特大床房
入住於2025年04月
Nhrsli
家庭出遊
特大床房
入住於2025年02月
Jajaazmi
夫妻/情侶出遊
豪華特大床房
入住於2024年12月
訪客用戶
其他 標準大床房
入住於2025年04月
PN88LL
獨自出遊 行政雙床房
入住於2024年07月
訪客用戶
家庭出遊 豪華特大床房
入住於2025年04月
訪客用戶
商務出差 豪華雙床房
入住於2025年04月
Silver Xueyan
家庭出遊 豪華家庭房
入住於2024年09月
訪客用戶
商務出差 豪華特大床房
入住於2023年12月
匿名用戶
夫妻/情侶出遊 豪華特大床房
入住於2025年02月
Artistry Chef
商務出差 特大床房
入住於2025年04月
Nhrsli
家庭出遊 特大床房
入住於2025年02月
Jajaazmi
夫妻/情侶出遊 豪華特大床房
入住於2024年12月